Digital maturity assessment

Registration

Registration
Investment strategy
Internal capabilities
Digital maturity
Risk management

About you * fields that are required

First name*

Last name*

Role*

Primary phone number

Email address*

Your company

Company name*

Industry*

Company revenue*

Province*

Address

Address line 2

City

Postal code

By participating in this survey, I have consented to KPMG using my responses to provide me and other survey participants with a survey showing how participants compare with certain benchmarks, and to prepare other anonymized reports. I understand that unless I request otherwise this is the only use to which the information I submit will be put and that my information (including any personal information) will be retained by KPMG for up to a two-year period.

Sign me up to receive additional KPMG insights and invitations to events.

Investment Strategy

Registration
Investment strategy
Internal capabilities
Digital maturity
Risk management

1. At what level in your organization are tech investment decisions made?

CEO

CFO

COO

CIO/CTO

Board

Department heads

Other

2. Top management assigns high significance to digital/tech transformation.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

3. Our company is investing into digital technology to maintain/create competitive advantage.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

4. We connect our functional processes through cloud solutions of external providers.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

5. To what extent has your company invested in new technology due to COVID-19?

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

6. To what extent does your organization need to adapt its digital strategy in order to succeed in our new reality?

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

7. To what extent is your company investing into technology to realize benefits across the business?

Not
at all
Little
extent
Moderate
extent
Considerable
extent
Great
extent

a. Reducing cost of goods sold

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

b. Reducing total lead time

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

c. Improving efficiency of back office support

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

d. Reducing inventory on hand

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

e. Reducing costs of back office support functions

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

f. Integrating systems to reduce redundancies

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

g. Increasing revenue through additional services

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

h. Improving customer experience

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

i. Increasing revenue through new products/services

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

j. Improving employee experience

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

8. To what extent are you investing into technology in the following areas:

Not
at all
Little
extent
Moderate
extent
Considerable
extent
Great
extent

a. Front-office

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

b. Middle-office

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

c. Back-office

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

9. For the following statements, please rate the level of importance of each in achieving competitive advantage.

Not
at all
Little
extent
Moderate
extent
Considerable
extent
Great
extent

a. Building an interconnected network

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

b. Leveraging IoT for predictive maintenance/asset protection

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

c. Using IoT for asset utilization

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

10. What is your firm’s anticipated spend on technology and digital transformation, as a percentage of revenues?

0-5%

5-10%

10-20%

20-50%

11. What is your expected payback time for technological investments:

<1 year

<2 years

<3 years

<5 years

<10 years

12. What ERP and MES Suppliers are you already using (check all that apply).

SAP

Navision

Oracle

Microsoft

Infor

Others

Unsure

None

Internal Capabilities

Registration
Investment strategy
Internal capabilities
Digital maturity
Risk management

1.Our organization possesses the necessary competencies to undergo a digital transformation.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

2.Employees in our organization are motivated to proactively carry out changes.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

3.Digital transformation will require hiring new talent within our organization.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

Digital Maturity

Registration
Investment strategy
Internal capabilities
Digital maturity
Risk management

1. What are the key KPIs measured as part of the process capability (select all that apply)?

Throughput

Quality

Volume

Speed

On time fulfillment

2. What level of integration do you feel your company has realized across your value chain (supplier to customer)?

1 Fully integrated

2 Partially integrated

3 Not really integrated

4 Not at all integrated

3. Which kind(s) of data is your firm currently collecting and utilizing (select all that apply)?

Production data

Product in the field

Customer data

Employee data

4. Who/what is already connected (select all that apply)?

Customer

Suppliers

Products and services

Production machines and facilities

The external environment

5.Our organization is already exploring new business models as a result of digital transformation.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

6.We are in a good position relative to our competitors in terms of tech/digital implementation.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

7.Our decision-making processes are supported and based on data.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

8.Our organization’s systems and processes are integrated (cross departmental, company, branch) to generate an integrated digital landscape.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

9.Investments are evaluated through a computational model concerning the profitability of digital solutions.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

10.Our company uses data analytics effectively to make business decisions.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

11.Corporate functions and internal departments share data effectively.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

12.We have designed and implemented a cloud to connect data sources.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

13.We have experienced significant issues with data siloing.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

14.We are using robotics on manufacturing processes (shop floor).

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

15.We are using robotics on admin processes (back office implementation of intelligent automation).

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

16.Our IT infrastructure is agile with respect to the integration of digital solutions.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

17.Our systems create transparency through real time data along the value chain.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

18.Our organization is able to generate revenue through proactive services (auto-replenish, etc.).

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

19.Our organization is able to offer customers a seamless experience across all areas/channels.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

20.Big data/analytics applications have had a significant impact on our organization.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

21.Our company supports interfaces for the realization of sensor technology solution.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

22.We use electronic data interchange with our customers for orders and order projections.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

23. For each of the digital technologies listed below, what is your company’s current level of adoption?

Not
leveraged
Experimental
Some
use cases
Actively
leveraged
Industry
leading

a. Demand driven supply chain

1 Not
leveraged

2 Experimental

3 Some
use cases

4 Actively
leveraged

5 Industry
leading

b. Big data

1 Not
leveraged

2 Experimental

3 Some
use cases

4 Actively
leveraged

5 Industry
leading

c. Cloud

1 Not
leveraged

2 Experimental

3 Some
use cases

4 Actively
leveraged

5 Industry
leading

d. Cyber security

1 Not
leveraged

2 Experimental

3 Some
use cases

4 Actively
leveraged

5 Industry
leading

e. Additive manufacturing

1 Not
leveraged

2 Experimental

3 Some
use cases

4 Actively
leveraged

5 Industry
leading

f. Robotics

1 Not
leveraged

2 Experimental

3 Some
use cases

4 Actively
leveraged

5 Industry
leading

g. Machine to machine communication

1 Not
leveraged

2 Experimental

3 Some
use cases

4 Actively
leveraged

5 Industry
leading

h. Internet of things

1 Not
leveraged

2 Experimental

3 Some
use cases

4 Actively
leveraged

5 Industry
leading

i. Augmented decision support

1 Not
leveraged

2 Experimental

3 Some
use cases

4 Actively
leveraged

5 Industry
leading

j. Intelligent automation

1 Not
leveraged

2 Experimental

3 Some
use cases

4 Actively
leveraged

5 Industry
leading

k. Digital twin

1 Not
leveraged

2 Experimental

3 Some
use cases

4 Actively
leveraged

5 Industry
leading

l. Blockchain

1 Not
leveraged

2 Experimental

3 Some
use cases

4 Actively
leveraged

5 Industry
leading

24. Over the next three years, what is your plan for implementing/leveraging these technologies:

Not
planned
In
discussion
Planned
Already
implemented

a. Demand driven supply chain

1 Not
planned

2 In
discussion

2 Planned

4 Already
implemented

b. Big data

1 Not
planned

2 In
discussion

2 Planned

4 Already
implemented

c. Cloud

1 Not
planned

2 In
discussion

2 Planned

4 Already
implemented

d. Cyber security

1 Not
planned

2 In
discussion

2 Planned

4 Already
implemented

e. Additive manufacturing

1 Not
planned

2 In
discussion

2 Planned

4 Already
implemented

f. Robotics

1 Not
planned

2 In
discussion

2 Planned

4 Already
implemented

g. Machine to machine communication

1 Not
planned

2 In
discussion

2 Planned

4 Already
implemented

h. Internet of things

1 Not
planned

2 In
discussion

2 Planned

4 Already
implemented

i. Augmented decision support

1 Not
planned

2 In
discussion

2 Planned

4 Already
implemented

j. Intelligent automation

1 Not
planned

2 In
discussion

2 Planned

4 Already
implemented

k. Digital twin

1 Not
planned

2 In
discussion

2 Planned

4 Already
implemented

l. Blockchain

1 Not
planned

2 In
discussion

2 Planned

4 Already
implemented

Risk Management

Registration
Investment strategy
Internal capabilities
Digital maturity
Risk management

1. We consider and quantify risks which arise through the use of digital technologies.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

2. We are concerned about privacy breach and potential risks associated with private data.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

3. We are concerned about threats to success due to regulatory restrictions.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

4. Our total IT world is secure.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent

5. Our flow-down requirements or specifications for cyber control are clear for our suppliers.

1 Not at all

2 Little extent

3 Moderate extent

4 Considerable extent

5 Great extent